Legal
Privacy Policy
We are very pleased that you are interested in our company. Data protection is of particularly high importance to the management of Stadler Prüfpumpen. In general, the websites of Stadler Prüfpumpen can be used without providing any personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection provisions applicable to Stadler Prüfpumpen. By means of this privacy policy, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process.
Furthermore, this privacy policy informs data subjects of the rights to which they are entitled. As the controller, Stadler Prüfpumpen has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, internet-based data transmissions may in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
1. Definitions
The privacy policy of Stadler Prüfpumpen is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance. In this privacy policy we use, among others, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject means any identified or identifiable natural person whose personal data is processed by the controller.
c) Processing
Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
The processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
The recipient is a natural or legal person, public authority, agency or other body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients.
j) Third party
Third party means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Stadler PrüfpumpenOwner: Marcus Stadler
Hauptstraße 159A
69488 Birkenau
Germany
Phone: +49 (0) 6201 31055
Email: stadler-birkenau@t-online.de
Website: stadler-prüfpumpen.de
Data protection officer
As fewer than 20 persons in our company are permanently engaged in the automated processing of personal data, there is no statutory obligation to appoint a data protection officer. For all questions concerning data protection, you can contact the controller named above directly.
3. Hosting and content delivery network (CDN)
We use the hosting provider Cloudflare for our website (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA; Cloudflare's privacy policy: https://www.cloudflare.com/
Each time the site is accessed, technical access data (server log files) such as the IP address, browser type, operating system and the date and time are processed automatically; section 6 describes which data this is in detail. This is done on the basis of our legitimate interest in the secure and error-free operation of the website (Art. 6(1)(f) GDPR). The transfer of data to the USA is safeguarded by the EU-US Data Privacy Framework. A data processing agreement is in place.
4. Cookies and similar technologies
As a rule, our website uses only technically necessary functions and storage technologies that are strictly required for the security of the site and its error-free display (exception: the YouTube video, see section 5). We explain them in more detail below:
Technically necessary cookies (Cloudflare)
To protect our website against malicious attacks and automated access (bots) and to ensure its stability, we use the services of the content delivery network Cloudflare (provider: Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA).
Cookie used: cf_clearance
Purpose: This cookie is used to record that a user has successfully passed a security check (e.g. a captcha or an automated browser check). This prevents the user from being checked again on every page change. No personal identifying characteristics are stored permanently in the process.
Storage period: The cookie is set when the site is first accessed and is valid for one year.
Legal basis: The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in IT security, protection against cyber attacks (e.g. DDoS) and the permanent availability of our website.
Transfer to third countries: The use of Cloudflare may result in data being transferred to servers in the USA. Cloudflare is certified under the EU-US Data Privacy Framework, which ensures an adequate level of data protection.
Session storage (language switch)
When you switch the display language of our website, your browser briefly remembers your position on the page and the sections that have already appeared. This happens locally in two entries in the so-called “session storage” of your browser. These are not cookies, not even temporary ones. The entries are deleted again immediately when the page loads in the new language and are not transmitted to us or to third parties.
Legal basis: The use of this necessary function is based on Art. 6(1)(f) GDPR to safeguard our legitimate interests in a technically error-free and functional website.
Other entries in the browser storage
Beyond this, entries in your browser's storage are only created when you open the contact form (Cloudflare Turnstile, see section 7) or start the YouTube video (see section 5).
5. Embedding of a YouTube video (two-click solution / privacy-enhanced mode)
We embed a video from the YouTube platform on our website (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Privacy-enhanced mode: We use the provider's privacy-enhanced mode (embedding via the domain youtube-nocookie.com). The preview image of the video is delivered by our website itself, not by YouTube. This prevents YouTube from collecting data about you or setting cookies merely because you visit our website.
How it works and consent: The video is only loaded and displayed when you actively click on it. Below the video we point this out separately: “Playing it loads the video from YouTube, which transfers data to Google.” By clicking on the video you give us your consent in accordance with Art. 6(1)(a) GDPR. Only from that moment is the connection to the Google servers established and data transmitted (including your IP address).
Local storage: As soon as the video is started, YouTube places entries in your browser's local storage, under the domain youtube-nocookie.com, in order to provide the playback functions (such as subtitle settings). Depending on how you use the player, for example if you sign in to your Google account, Google may store further data in your browser, including cookies, for example for abuse detection and usage statistics. We have no influence on this subsequent data processing by Google.
Transfer to third countries (USA): Playing the video may result in data being transferred to the parent company Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework (DPF). On the basis of this adequacy decision of the European Commission, a secure and adequate level of data protection is ensured for the transfer of data to the USA.
Provider's privacy policy: Further information on the purpose and scope of data collection as well as your rights and settings options for protecting your privacy can be found in Google's privacy policy: https://policies.google.com/
6. Collection of general data and information
Each time the website is accessed by a data subject or an automated system, the website of Stadler Prüfpumpen collects a series of general data and information. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
When using this general data and information, Stadler Prüfpumpen does not draw any conclusions about the data subject. Rather, this information is needed in order to (1) deliver the content of our website correctly, (2) ensure the long-term functionality of our information technology systems and the technology of our website, and (3) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.
7. Contacting us (contact form, email, telephone)
If you contact us via the contact form, by email or by telephone, the details you provide (e.g. company name, name of the contact person, street, postal code, city and country, telephone number, email address, product interest and the content of your message) are stored by us for the purpose of handling your inquiry.
Data flow and service providers involved:
a) Email correspondence
If you send an email to our address info@stadler-pruefpumpe.de, it is first received technically by the service provider Cloudflare (provider: Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA) and automatically forwarded to our main mailbox at Deutsche Telekom (t-online.de; provider: Telekom Deutschland GmbH, Landgrabenweg 149, 53227 Bonn). Emails to our address stadler-birkenau@t-online.de go directly to this mailbox.
b) Contact form
If you use the contact form on our website, the data you enter is likewise transported via Cloudflare's infrastructure and delivered as an email to our t-online mailbox. The mandatory fields in the form are name/contact person, company, street, postal code, city, country, email address, telephone number and your message; stating your interest (product selection) is optional. When the contact form is submitted, the exact time of the inquiry and the language selected are automatically recorded in addition to your message data.
c) Legal basis for contacting us
This data is processed for the purpose of carrying out pre-contractual measures or performing a contract (Art. 6(1)(b) GDPR) or on the basis of our legitimate interest in responding to customer inquiries quickly and efficiently (Art. 6(1)(f) GDPR).
d) Storage period of your inquiries
Our website has no database of its own in which your form entries or contact details are stored. Your inquiries are forwarded directly and exclusively as an email to our mailbox. We store this data only for as long as is necessary to handle your inquiry or to carry out the resulting contractual/pre-contractual measures. Once your inquiry has been fully dealt with, the emails are deleted unless statutory retention obligations (e.g. periods of up to 10 years under tax or commercial law pursuant to § 257 of the German Commercial Code (HGB) or § 147 of the German Fiscal Code (AO)) prevent this.
e) Spam protection by Cloudflare Turnstile
To protect our contact form against automated access, malware and spam (e.g. by bots), we use the Cloudflare Turnstile service.
f) How the service works and when it is loaded
Turnstile is only loaded when you open the contact form via one of the inquiry buttons; there is no separate page containing the form. Turnstile is not loaded when you merely visit our pages. For the check, Cloudflare processes technical characteristics of your browser and your IP address. When the form is submitted, the result of the check is transmitted along with it and confirmed with Cloudflare.
g) Local storage (no cookie)
Turnstile does not set any additional cookies for this check. Instead, it places an entry in your browser's local storage, under the Cloudflare domain challenges.cloudflare.com, not under our website. This entry remains stored until you clear your browser's storage. Turnstile does not place anything in the session storage.
h) Legal basis for Turnstile
Art. 6(1)(f) GDPR (legitimate interest): Our legitimate interest lies in ensuring the IT security of our systems, preventing server overloads caused by spam bots and providing our forms free of errors.
i) Transfer to third countries
The use of Cloudflare may result in data being transferred to the USA. Cloudflare is certified under the EU-US Data Privacy Framework, which guarantees an adequate level of protection under data protection law.
8. Routine erasure and blocking of personal data
The controller processes and stores the personal data of the data subject only for the period necessary to achieve the purpose of storage, or where this is provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. If the purpose of storage no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.
9. Rights of the data subject
a) Right to confirmation
Every data subject has the right, granted by the European legislator, to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed. If a data subject wishes to exercise this right to confirmation, he or she may contact an employee of the controller at any time.
b) Right of access
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller, free of charge and at any time, information about the personal data stored about him or her as well as a copy of this information.
The right of access covers in detail:
- The purposes of the processing and the categories of personal data that are processed.
- The recipients or categories of recipients to whom the data have been or will be disclosed (in particular recipients in third countries or international organisations).
- The envisaged period for which the data will be stored or, if this is not possible, the criteria used to determine that period.
- The existence of the rights to rectification, erasure or restriction of processing by the controller and of a right to object to such processing.
- The existence of the right to lodge a complaint with a competent data protection supervisory authority.
- The origin of the data: any available information as to their source, where the personal data were not collected directly from the data subject.
- The existence of automated decision-making, including profiling (pursuant to Art. 22(1) and (4) GDPR) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Furthermore, the data subject has the right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to this transfer.
If a data subject wishes to exercise this right of access, he or she may contact an employee of the controller at any time.
c) Right to rectification
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may contact an employee of the controller at any time.
d) Right to erasure (right to be forgotten)
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary:
- The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
- The data subject withdraws the consent on which the processing was based pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, and there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
- The personal data have been unlawfully processed.
- The personal data must be erased for compliance with a legal obligation under Union or Member State law to which the controller is subject.
- The personal data have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.
If one of the aforementioned grounds applies and a data subject wishes to request the erasure of personal data stored by Stadler Prüfpumpen, he or she may contact an employee of the controller at any time. The employee of Stadler Prüfpumpen will arrange for the erasure request to be complied with without undue delay.
Where Stadler Prüfpumpen has made personal data public and is obliged as controller pursuant to Art. 17(1) GDPR to erase the personal data, Stadler Prüfpumpen, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested the erasure by such other controllers of any links to, or copies or replications of, that personal data, insofar as the processing is not necessary. The employee of Stadler Prüfpumpen will arrange the necessary steps in individual cases.
e) Right to restriction of processing
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
- The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
- The data subject has objected to processing pursuant to Art. 21(1) GDPR and it has not yet been verified whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met and a data subject wishes to request the restriction of personal data stored by Stadler Prüfpumpen, he or she may contact an employee of the controller at any time. The employee of Stadler Prüfpumpen will arrange for the restriction of the processing.
f) Right to data portability
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR, and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may contact an employee of Stadler Prüfpumpen at any time.
g) Right to object
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
In the event of an objection, Stadler Prüfpumpen will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.
If Stadler Prüfpumpen processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Stadler Prüfpumpen to processing for direct marketing purposes, Stadler Prüfpumpen will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her which is carried out by Stadler Prüfpumpen for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may contact any employee of Stadler Prüfpumpen or another employee directly. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject is also free to exercise his or her right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Every data subject affected by the processing of personal data has the right, granted by the European legislator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is based on the data subject’s explicit consent, Stadler Prüfpumpen shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
If the data subject wishes to exercise rights concerning automated decisions, he or she may contact an employee of the controller at any time.
i) Right to withdraw consent under data protection law
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to withdraw his or her consent to the processing of personal data at any time. If the data subject wishes to exercise the right to withdraw consent, he or she may contact an employee of the controller at any time.
j) Right to lodge a complaint with the competent supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (Hessian Commissioner for Data Protection and Freedom of Information), Postfach 3163, 65021 Wiesbaden, Germany.
10. SSL/TLS encryption
For security reasons and to protect the transmission of confidential content (such as inquiries sent via the form), this site uses SSL or TLS encryption. You can recognise this by the “https://” and the padlock symbol in your browser's address bar.
11. Legal basis for the processing
Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other service or consideration, the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations that are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services.
If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6(1)(c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured on our premises and his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. The processing would then be based on Art. 6(1)(d) GDPR.
Finally, processing operations could be based on Art. 6(1)(f) GDPR. Processing operations not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator, who took the view that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47, sentence 2 GDPR).
12. Links to external services (Google Maps)
Our website contains a link to our location on Google Maps. This is a plain link, not an embedded map. When you click on the link, you leave our website; from that point on, Google's privacy provisions apply.
13. Legitimate interests in the processing pursued by the controller or a third party
Where the processing of personal data is based on Art. 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees.
14. Period for which the personal data will be stored
The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of that period, the corresponding data is routinely erased, provided it is no longer required for the performance or initiation of a contract.
15. Statutory or contractual requirements to provide personal data; necessity for the conclusion of a contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide such data
We would like to inform you that the provision of personal data is in part required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information on the contractual partner). In some cases, it may be necessary for the conclusion of a contract that a data subject provides us with personal data which must subsequently be processed by us.
For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of failing to provide the personal data would be.
16. Existence of automated decision-making
As a responsible company, we do not use automated decision-making or profiling.
Version of this privacy policy: 6 October 2026